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Contact us

Questions about a product, an order or a warranty? Chat with our assistant, email us or send a message below, and our family team will get back to you.

We'd love to hear from you

The quickest way to get help is our chat assistant or email. Our friendly family team replies Monday to Friday.

We don't offer phone support. Warranty claims must be made in writing, by email or with this form. For product and order questions, chat with our assistant or email us.

Send us a message

We'll reply by email. For a warranty claim, please include your order number and the product's model. Fields marked * are needed.

What's it about?

We reply Monday to Friday, in business hours.

All our details

Vitamix repair or warranty?

Please contact Vitamix: Vitamix for Home 1800 709 714, Vitamix for Business 1800 121 535.

Click & Collect

Order online and collect your order from our Seventeen Mile Rocks, Brisbane warehouse.

Postal address (billing, service and returns)

PO Box 1107
Mount Ommaney QLD 4074
Queensland, Australia

Phone

+61 (0)7 3376 7630. It plays a recorded message: we don't offer phone support, so please chat with our assistant or email us.

ABN

85 026 819 873

Our other stores

We also manage Commercial Equipment Online, Commercial Fridges Online, Blenders Online, EcoVessel and U-Konserve.

Raw Blend showroom and warehouse

See our core range on display, or pick up your order with Click & Collect.

Get directions (opens Google Maps in a new tab)

Quick answers