We ship to Australia, New Zealand and Singapore only (we may ship specific products to other countries upon email request):
- Australian shipping costs are calculated at the order checkout by weight and location, some products have a fixed shipping cost or free shipping. Shipping insurance is included free of charge.
- New Zealand for international shipping terms click here.
- Singapore for international shipping terms click here.
For Australian orders we ship with eParcel (Australia Post):
- Our eParcel service is a registered, trackable and fully insured service with signature on delivery.
- Customers will receive a tracking number via email once the order is dispatched. If you are not at the designated delivery location when the driver arrives, they will leave a card and you will need to collect the parcel from your local post office within 14 days.
- We can send to PO Boxes, Parcel Lockers and Parcel Points.
- We offer Express Post services if required for that special occasion.
- To authorise the driver to leave the parcel at the premises without being signed for you must write in the Order Comments ‘Authority to Leave Granted’ (by doing so you accept sole responsibility for any damage or theft that may arise).
Order Pickup / Click & Collect
At the online order checkout (Delivery Method) you can select “Pick up” from our Raw Blend Brisbane Warehouse located at: 10/176 Bluestone Circuit, Seventeen Mile Rocks QLD. When you arrive at the warehouse press the buzzer at the warehouse door to collect your order.
Items may be also be paid for and picked up at our Brisbane office/warehouse at: 10/176 Bluestone Circuit, Seventeen Mile Rocks QLD. We have a showroom with our core products on display.
When your order has been processed and payment received, your order will usually be dispatched the same day or next business day (please note: we are not open weekends).
Please see below expected delivery times from time of dispatch:*
- QLD: 2-4 business days
- NSW: 4-6 business days
- VIC: 4-5 business days
- ACT: 4 business days
- SA: 5-6 business days
- TAS: 5 business days
- WA: 6-8 business days
- NT: 6-14 business days
- QLD: 1-2 business days
- NSW: 1-3 business days
- VIC: 1-2 business days
- ACT: 1 business days
- SA: 1-3 business days
- TAS: 1-2 business days
- WA: 2-3 business days
- NT: 3-4 business days
*Shipping times are expected but not guaranteed by Australia Post or Raw Blend (including express shipping). Delays may occur due to COVID 19 and limited flights.
If you have any questions please contact our friendly customer support at firstname.lastname@example.org