Dear Raw Blend,
I bought my Vitamix from Raw Blend over 6 months ago now and received simply great service. Since that time the machine has performed flawlessly, and mine gets worked quite hard - I only eat through a tube and many of the blends I make up have tough raw items in them. I love that I don't even have to cut up a sweet potato to blend it up!
When I decided to get into a blenderized diet I researched all the options available and the Vitamix came up trumps in every department. Little things can make a big difference. It's so easy to clean - it cleans itself. The switches are robust and the analog dial is so much better than pressing buttons and having to run a whole program like you do with some other blenders. It's so obviously well-made, and made to last; even the little rubber feet are good quality heavy-duty items. But really the things I love most about it are ease of use, and the end product. I just toss in everything I want for my blend, no special preparation involved, ramp up the power, give it a couple of minutes, and I get a perfectly smooth mixture ready to use. Even hard little seeds like flaxseed don't stand a chance. I haven't clogged my tube with a blend yet!
If my Vitamix ever does die, like if it got hit by a piece of hurtling space junk or a truck or something, I'd not hesitate in buying another from Raw Blend. In red this time, now that it's available.